Fix : Google Messages For Web Not Working

Google messages is one of the most reliable service for chat and texting ( SMS, MMS ). Another best thing is that you can access it from both desktop and mobile due to its cross-platform availability.

It comes with a clean and clutter-free interface that is very easy to navigate and use.

Normally, Google messages web version work seamlessly but sometimes it failed to deliver a message, QR code not scanning, Gives an error, and keeps loading. 

So if you are wondering “Why Google messages for web not working properly? “we have found the answers”.

Here, In this post, we share various different ways to fix the issue.

Let’s get started.


1. Try Incognito mode

Incognito mode or private browsing helps you to surf online without storing information about visited web-pages in history. 

So, that’s why we recommend you to switch on incognito mode. 

On Google Chrome, Mozilla Firefox, and Microsoft Edge tap on three-dot or hamburger menu icon at the top and select New incognito mode or New private-mode option.

Now, the browser opened another window with incognito mode, here try to login google messages again

2. Clear Cookies From Your Browser

Cookies are used to track website activity, It is created when user access the web browser to visit any website.

Although corrupted cookie files are responsible for various errors and prevent websites from opening

That’s why here on BusyWithTech we recommend our visitors to wipe-out browser’s cache and cookies on a regular basis, here’s how to do this.

Note: Here we share steps for Chrome but almost the guide is same for other browsers too.

  • To access cookie settings on Google chrome browser, tap on the three-dot icon at the upper-right corner 
  • Next, navigate to “More tools” >> “Clear browsing data” ( Or you can also press keyboard shortcut key “Ctrl+Shift+Del” for direct access ) 


  • Here, under the “Basic” section, make sure checkmark is enabled next to the “Browsing history”, “Cookies and other site data” and  “Cached images and files “
  • Also, don’t forget to select a time range to “All time”


  • Finally, tap on “Clear Data” button located at the bottom and confirm the action. That’s it 

3. Disable VPN On Your PC

If you are using any VPN service ( Virtual private network ) on PC and it’s not working properly or misbehaving then it might prevent Google messages to open on the web.

Sometimes, It is also responsible for slow internet speed that results in reduce application performance.

That’s why it’s our advice to disable VPN and after that again try to access Google messages web version.

4. Switch To Another Web-Browser  

If the issue continues, try using any other web browser as it might help you in resolving the issue.

We recommend you to use the “Tor” browser, As it protects your online privacy and keeps you safe from tracking and surveillance.

However, you can also use any other fully-featured web-browser as per your choice, but make sure you are using it’s latest version

5. Logout And Re-activate Session

If Google messages failed to deliver messages,  You can also try out the session logout and log back in again after a few minutes, As many users claimed that this simple trick works magically for them.

  • To do this open and login Google messages on the web.
  • Next tap on the three-dot icon located at the left pane above “ Start Chat ” button 
  • Now click on “Sign out” and after that once again try to sign in by scanning QR code, hope it helps you in resolving the issue


6. Check Google Messages Status

Probably, the problem is not from the user end and everything works fine. 

But the google messages webpage is down due to any technical reason. In that scenario, users need to take help from third-party services to check the status of a website whether it is accessible or not.

To do this, you need to follow the below steps.

  • To get started, open website “” 
  • Now enter the URL “” in the box
  • Next, tap on ” Check “, wait for few seconds and after that, you see the status on your screen as ” UP ” or “DOWN ” 


We hope that the above-given solutions surely help you in troubleshooting the google messages for web not working issue.

Let us know which method works for you in the comment section below.

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