10 Ways To Fix Microsoft Edge Not Loading Pages

It is very frustrating to get the message, “Hmmm… can’t reach this page,” on your computer screen. The message tells you to check the connection, proxy, and firewall, but it lacks the details needed to fix the problem.

You can spend hours trying to figure it out

Even if you use a Microsoft Edge web browser, you are not immune to this dilemma.  Although it rivals the Google Chrome browser in features, an algorithmic glitch can put the brakes on your Microsoft browsing experience.    

When this happens, there are many more solutions than the ones in the Edge error message. You’re in luck because you will soon have ten methods to fix the problem of Microsoft Edge not loading pages.

Also, you will get the step-by-step details to complete each fix. 

The Situation

Currently,  Edge rates as Microsoft’s best browser for security and high definition, but it is not perfect. In the high-density environment where bits of computer code intersect, accidents and roadblocks are possible. 

Very few companies can compare to Microsoft in dealing with these issues. This troubleshooting advice can help you become a self-serve repair person.

These possible solutions to your Microsoft Edge not loading pages aren’t the only options. However, they are the most relevant to your case. As a timesaver, the most straightforward methods appear at the beginning of the list. 

1. Launch the Trouble-Shooter

If you’re lucky, this Windows Store app will automatically get rid of your page loading problem. Installed on all Windows 10 systems, this app quickly scans and corrects errors in other apps from the Windows Store. To get started, do the following steps.

  • Click on the Control Panel.
  • Access System and Security.

  • Look under the Security and Maintenance tab and click on Troubleshooting common computer problems.


  • Choose Hardware and Sound.
  • Click on Windows store Apps.


  • After the troubleshooter appears, choose Advanced and select Apply Repair Automatically.
  • Tap Next to activate the troubleshooter.

If any issues appear, the troubleshooter will most likely fix the problems automatically. Otherwise, it will tally the results with fix-it instructions. 

2. Delete All Browsing History

Browser history can overwhelm the Edge browser. If you don’t regularly clear out browsing history, the backlog of data can cause the browser to have page loading issues. Here is the simplest way to clear it.

  • On your screen desktop, click on the Edge icon and select Menu.
  • Go to the bottom of the list. Click on Settings.
  • On the left-hand side, choose Privacy and Security.
  • Look beneath Clear Browsing Data and select Choose What to Clear.


  • Use the checkboxes to make your selections.
  • Click on Clear.

3. Load in New Windows Updates

Having the latest software and drivers in your operating system can alleviate all sorts of computer issues. Usually, the Windows 10 OS automatically updates the Microsoft Browser. On occasion, Edge fails to get an update because of scarce disc space or a shaky internet connection.

You can make sure you have the latest updates by clicking the start button on the desktop, accessing Setting Options, selecting Updates and Security, and selecting the Update button. Once you complete this step, Windows 10 will begin to install any available updates.


4. Clear Cookies and Cache

Cookies and cache make it extremely easy for you to load your favorite website. The problem appears when these items get old and corrupt. They can grind Microsoft Edge page loading to a halt.

Let see what happens when you clean them out of your system.

  • Open the Edge Browser and Select icon that denoted by three dots.

  • Choose the Settings Option.
  • On the left, select the “Privacy, search and services”.

  • Next tap on ” Choose what to clear ” and on the popup select the type of data which you want to clear ( cookies, browsing history, and passwords )

  • Now select the time range and finally tap on Clear now

5. Searching for a Computer Virus

If you’ve ever had a virus invade your computer, you know how much damage it is capable of doing. For this reason, you should have an antivirus program or app on your computer at all times. Part of its primary function is to scan your computer for new cyber bugs.

To rule out a virus affecting this problem, double-click on the Antivirus icon, go to the Scan Section, choose the Quick Scan selection. You can also do the same operation by right-clicking on the Edge icon and selecting Scan from the drop-down menu.

6. Repairing Microsoft Edge 

Next, you can attempt to fix the page loading problem by repairing or resetting Microsoft Edge itself. Since the repair function doesn’t change anything on the browser, it is better to try this option first. You can do this by following this path: Settings>Apps>Microsoft Edge>Advanced Options.

Then click the Repair button.


7. Resetting the Browser

If the repair function doesn’t work, resetting the browser is a reliable option. Keep in mind that this function will dump all of your browsing history, cookies, and settings.

Your favorites will be the only personal data left. When you are ready to reset, just follow the same path for Repair to get to Reset.

8. Terminating Microsoft Edge Processes in Task Manager

Task Manager can do wonders on many computer processing problems. Sometimes, after you close your browser, software programs continue to run behind the scenes. This occurrence causes a browser conflict, which can result in pages not loading. Give this fix a try by doing this:

  • Shut down the Edge Browser.
  • Simultaneously, press Ctrl+ Shift+ Esc buttons.
  • When the Task Manager appears, click on the Processes tab.
  • Select all of the Microsoft Edge processes.
  • Click End Task at the bottom of the screen.


9. Search for Damaged System Files with the Power Shell Technique

Possibly, the root of the page loading problem may rest deep within the system. You can thoroughly scan for any corrupt system files with the Windows Power Shell (Admin). It will not damage your files.  So give it a try by doing this. 

  1. Right-click on Start and select Windows PowerShell (Admin).


  1. A dialog box will pop-up. Click “Yes” to the app’s request to make changes to your computer.
  2. In the Administrator command line, type sfc /scannow, and click Enter.

The operation may take a few minutes, but the system file checker will seek out and repair missing and corrupt system files.

10. Do a Clean Reboot

A clean reboot should succeed where all other computer repair methods have failed. Since it can repair any internal hardware problem, it only makes sense that it should solve the Microsoft Edge pages not loading issue. Before you start, use the task manager to cancel all processes. Then, do the following.

  • From the Start menu, press Run or simply enter Win+R
  • When the dialog box appears, type MSConfig in the command window and click OK.
  • Select the Services option and click OK.
  • Check the box that reads  Hide all Microsoft services.
  • Press the Disable all button


  • Proceed to the Startup tab.
  • Select Open Task Manager.
  • Select and disable all items.


At this point, close “msconfig” and reboot your computer. After this step, your Edge page loading problem should be gone.

Summing Up

Microsoft Edge is a high performing browser that is hard to top, but it is not perfect. Like most human-made tools, it has its soft spots and flaws.

The problem Microsoft edge not loading pages doesn’t rank as a significant technical problem. So, a least one of these methods will help you get back to happy internet browsing

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